+ Talent Pipeline and Community Engagement

Healthcare Provider

We helped a US healthcare provider that operates over 150 hospitals and approximately 2,000 sites of care, including surgery centers, freestanding emergency rooms, urgent care centers and physician clinics.

Client

The Chief Nursing Executive, Chief Human Resources Officer, and Chief Marketing Officer of a 20,000-employee healthcare organization were tasked with creating a multi-year talent pipeline strategy for nurses

What We Did

Conducted a workforce planning analysis, identified partnership opportunities with local school districts and college / university nursing programs, and developed a comprehensive strategy to increase the nursing talent pipeline

Outcome

Gained approval for the business case and launched the pilot program at a local school district with over 25,000 high school students

SITUATION

The Chief Nursing Office, Chief Human Resources Officer, and Chief Marketing Officer were tasked with developing a workforce pipeline strategy to increase nurses from local high schools, colleges, and universities.  The team embraced the challenge and knew that developing the strategy would require a dedicated team and subject matter experts to bring in the key stakeholders.  The team engaged IMC Culture to quantify the workforce need, identify school districts and nursing programs to engage, develop strategies to introduce the organization to high school students, and build the business case to support a long-term investment.

WHAT WE DID

IMC Culture partnered with the client to quantify their nursing workforce needs over a five-year period.  The workforce plan took into account the current nurse hiring and retention rates and also incorporated growth in patient volumes included in the organizations multi-year business plan.  IMC Culture helped the client develop multiple scenarios to determine the range of nurse hiring needed to reach a vacancy rate less than 10%. 


After quantifying the nursing workforce needs, IMC Culture talent pipeline analysis to determine the college / university nursing programs and public-school districts that accounted for their past hires.  The talent pipeline analysis helped identify college / university nursing programs and public-school districts that accounted for a low percentage of nurse hires or no nurse hires at all.


Quantifying the nursing workforce needs and completing the nursing talent pipeline analysis provided strategic guidance on how to build out the workforce development plan.  IMC Culture worked with the Talent Acquisition team, Community Engagement team, and nursing leaders to develop a strategy to introduce high school students interested in healthcare careers to the organization and partner students with employee-mentors.  The strategy also includes promoting the organization’s certified nursing assistant / patient care tech program to high school students that allows students to work as C.N.A.s part time while during their post-secondary education.  The organization set a goal of increasing their hiring from the target school districts by 350 nurses by 2026.

OUTCOME


The organization selected a pilot school district and launched their workforce development strategy during the fall of 2020. COVID-19 presented some unique challenges, but the organization was able to conduct virtual career fairs and connect current employees with students to serve as mentors. The organization is also hosting a district-wide career fair to interview over 100 high school students interested in applying to the organization’s certified nursing assistant / patient care tech program. 

I can't thank you enough for the time and effort [the client] and IMC Culture put forth to help inform and educate our future healthcare leaders. I know first-hand the time commitment in making an informative and engaging lesson for the students and I am so appreciative. You all are making a huge impact! –

- Jody D. Moss, MT (ASCP), CLS (NCA), Health Sciences Instructor, Clear Brook High School

Contact us if you would like to learn more about our Talent Management and Community Engagement support.

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